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One of the biggest benefits of working with HelpSTAR is that if United Federal Credit Union employees come up with an idea for a new feature that has not yet been incorporated into the platform, they can submit a feature request to the company.

There are no excuses for overlooking a service request in the IT department at United Federal Credit Union.

Natasha Chilingerian

Natasha has served as managing editor for CU Times since March 2015. She also served as a communications specialist for Xceed Financial Credit Union in Los Angeles from 2013-2015, and as a CU Times freelancer from 2011-2013. She has been a professional writer for more than 13 years, specializing in news and lifestyle journalism as well as marketing copywriting for companies in the finance and technology space.

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