September, 08, 2020
Cover Story
Opening Branches in a Pandemic
Peter Strozniak
CU executives who are opening new branches this year believe it’s an acceptable business risk and will pay off over the long term.

Cover Story
Peter Strozniak
CU executives who are opening new branches this year believe it’s an acceptable business risk and will pay off over the long term.
Peter Strozniak | September 08, 2020
Unexpected events lead Debra Schwartz to the top job at the $4.4 billion Mission Federal.
Michael Ogden | September 08, 2020
Do any of us even know how to handle good news anymore?
Natasha Chilingerian | September 03, 2020
Credit unions that have not followed up their anti-racism statements with real action are simply not doing enough.
R. Robin McDonald | September 08, 2020
CUs should ensure members have access to all types of electronic card and other digital banking options, plus guidance on how to use them.
Susan Perlmutter | September 08, 2020
REPAY’s Susan Perlmutter presents four predictions in the payments space for the remainder of 2020.
Monica Eaton-Cardone | September 08, 2020
For now, AI may be the most promising solution available to streamline processes, reduce costs and provide better service to CU members.
Devon Lyon | September 08, 2020
Learn how Direct FCU completed a successful debit card conversion at the halfway point of its core conversion and amid the pandemic.
Natasha Chilingerian and Tim Schafer | September 08, 2020
See how members of CO-OP and PSCU’s member-owner credit unions have been using their credit and debit cards during the crisis.
David Tuyo | September 08, 2020
One credit union CEO cites improved culture, communication and productivity as a result of the forced shift to working from home.
Natasha Chilingerian | August 28, 2020
Also, an SECU Foundation grant supplies much-needed PPE for health care and hospice workers throughout North Carolina.
Natasha Chilingerian | August 31, 2020
This week’s news also includes career moves at CO-OP, the AACUC and Your Marketing Co.