Career Listing

VP, Virtual Retail Operations

D. Hilton Associates Inc.

University Federal Credit Union is seeking a talented individual to become the Vice President of Virtual Retail Operations.  Reporting to the Executive Vice President, this executive’s primary responsibility is to lead the virtual retail unit which consists of the electronic banking operation (including online banking, mobile banking, phone banking), electronic payment systems (credit card, debit card, ATM, prepaid cards, ACH, wire transfer), and contact center operation.  This individual will position the organization as leader in the e-commerce space and payment systems by providing members with seamless experience and a broad range of products and services in electronic delivery channels with state-of-the-art, safe and reliable technology, competent and well trained staff, and effective processes.  The Vice President of Virtual Retail Operations will ensure the organization remains relevant in this virtual space and payment systems by keeping up with emerging technology, products and services to serve members’ needs.  The ideal candidate will have five years of experience in a related field. Bachelor’s degree required.

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