Download this guide and learn about how the right hedging strategy can fulfill the needs of both your commercial borrowers and your credit union, while also reducing volatility caused by sudden changes in interest rates.
Download this eBook and learn how to detect and defend against synthetic and stolen identity fraud with the power and intelligence of AI throughout identity verification, holistic early monitoring and throughout the customer lifecycle across all channels.
As ATMs remain crucial for credit unions, especially as members look to access their money and other banking services in a post-pandemic world, financial organizations benefit from a SaaS approach to managing their ATMs. Download this white paper and learn how to empower your credit union with a cost-effective ATM management experience in the cloud.
Preventing wire fraud starts with understanding how it is perpetrated and the many options fraudsters have for initiating fraudulent wire requests. This ebook provides examples of actual fraud cases that illustrate the breadth of schemes in play, available fraud prevention solutions; and the strengths, weaknesses and limitations of each.
This latest survey report from Elan and PYMNTS.com shows findings that consumers who are strong supporters of charitable organizations often prefer to do business with establishments that support local charities, particularly financial institutions.
BNPL (installment payments) is on the rise with market opportunity that continues to grow. Read this article to learn how your credit union can capitalize on this opportunity and keep pace with member demand.
Download this case study to learn how Sharonview Federal Credit Union was able to obtain 1,500 new members who meet their credit risk requirements while delivering a best-in-class, all-digital experience.
The United States National Institute of Standards and Technology (NIST) has stated that simply using the Common Vulnerability Scoring System (CVSS) is inadequate in assessing the severity of a vulnerability and overall risk to an organization. Learn how your cybersecurity team can move beyond CVSS to prioritize vulnerabilities with modern, contextual, risk-based frameworks.
This eBook provides a glimpse into Backbase’s newly released book “The Engagement Banking Revolution,” which brings together the leading minds in engagement banking and provides the tools, frameworks and insights you need to lead the change at your credit union.
Digital-first consumers dominate financial services -- and they aren’t very satisfied. Download this eBook and learn where the gaps in digital services are and how to create a better member experience with the use of automation.
The mortgage market has seen exceptional fluctuations over the past few years. Despite current headwinds, download this white paper and learn how your credit union can maximize profit and manage risk by improving every step in your loan sale process.
Attracting new members and deepening current member relationships is top of mind for credit unions, but finding ways to do so can feel overwhelming. Download this white paper to learn how your credit union can achieve both with the Buy Local Spend Local program and how your CU can benefit from it.
With only 27% of customers saying that the financial services industry provides great customer service, credit unions have an opportunity to improve customer experiences by modernizing their service models.
Static, manual systems prevent credit unions from analyzing key metrics on a regular basis, resulting in lost productivity and an inability to make improvements that would mature departments. Download this case study and learn how your credit union can become data-driven to achieve next-level results.
This case study explores how a fraud and risk management platform enables credit unions to respond to fast-evolving fraud attacks and mitigate risks as they happen in real time to provide protection for the entire customer lifecycle across use cases.
Onboarding represents a critical point in the member journey, especially for business clients. Learn how to reimagine your onboarding process, making it more efficient, consistent, and more personalized to member needs.
To meet the expectation of customers, small businesses want to offer services such as mobile app payment processing, text-to-pay, and invoicing, and need a trusted provider to make it happen. What better partner than their credit union?
In capital markets, there are several pervasive misconceptions about how mortgage pricing is created and what lenders are offering borrowers. This white paper explores the relationship between consumer loan pricing and capital market conditions, addresses common misconceptions, and illustrates the processes involved in generating consumer loan offerings and intermediate loan prices.
Credit unions should focus on their product, experience, and innovation while leveraging their established brands and market presence. Learn how to create the best solutions to serve your members within various communities.
Interest rates, origination volume, and profit margins are constantly shifting based on a variety of factors and most lenders react (rather than act) to short term changes in the environment. It is best to act decisively and in a calculated fashion. This white paper outlines a simplified model illustrating mortgage market stages and how lenders can set a foundation of resilience to changing markets.
Consumer credit card usage typically ebbs and flows in tandem with national economic cycles, yet recent research has revealed another key component of modern consumer payment choices: customer experience features. Download this report to learn more.
Abound Credit Union identified a unique opportunity to grow personal lending. Discover how Abound is expanding access to affordable credit in the communities it serves while delivering a best-in-class, all-digital experience for its members.
As mortgage rates begin to rise and origination volume drops, you may be wondering about best practices for dealing with tightening margins. Download this white paper and learn how to mitigate margin compression in 2022.
This case study outlines a recent example of a mortgage company leveraging award-winning technology to increase loan sales efficiency. Learn how you can drive profitability and minimize operational risk while providing a seamless and pleasurable mortgage experience for your members.
Cyber fraud is a leading concern for credit unions and is expected to grow worse in the coming years. Download this white paper to explore the most pressing threats and learn how your CU can build a multi-layered approach to cyber-resilience.
With increases in mortgage pricing granularity over the last couple years, it may be time to consider looking at going beyond your current investor(s) to do right by your members. There are many key factors to consider when optimizing your investor set. This whitepaper shows you how to quantify where to deliver your production, audit your investor base, and optimize your investor set.
What are the potential hidden costs associated with running a credit card program and how can your credit union make more informed decisions when considering whether to insource or outsource a credit card program?
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