Mark Arnold

  • 5 Ways to Build a Successful Strategic Plan

    Sometimes the best outcome of strategic planning is not greater analytic insight. It's greater resolve.

  • Five Tips to Help Employees Live the CU Brand: Guest Opinion

    Branding. It’s a hot buzz word and topic in credit union circles these days. Credit unions spend a ton of time and resources on their brand’s look, design, graphics and marketing. But branding is more than your strategy and look. Branding is also about your people.

  • Guest Opinion: Strategic Planning Enhanced by More Voices

    Late summer is a time of transition. Families are wrapping up vacations. Kids are getting ready to go back to school and college. Football practice squads are putting on their gear and hitting the gridiron.

  • Reaching Gen Y Through Mom and Dad

    Credit unions know they must get younger. Decreasing the average age of your membership is a strategic goal for many credit unions. There are several initiatives, such as Currency Marketing’s Young and Free, that are having a great deal of success. The Filene Institute also has given many ideas for...

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