Despite widespread recognition of their importance to an overall loan portfolio, credit cards remain far too mysterious to far too many credit unions, according to consultants that work with credit unions on credit card management.
Three credit union witnesses testified April 10 in a House Financial Services Committee Financial Institutions Subcommittee hearing that rules and regulations mandated by the Dodd-Frank Act are interfering with credit unions’ ability to serve their members.
Final arbitration award documents obtained by Credit Union Times reveal a legal dispute between Ken Burns and the billion-dollar Tech CU, where he formerly served in the corner office.
If ever there was a case for moving from paper vehicle titles to an electronic system, advocates might point to a recent occurrence in Michigan.
Louisiana Corporate Credit Union has emerged victorious from a decade-long suit involving the liquidation of National Century Financial Enterprises. The corporate, in an announcement last week, said it has agreed to a $600,000 settlement with Credit Suisse, the last remaining defendant in the securities fraud case.
Suzi Williams remembers 30 years ago when a male client would come in for retirement advice and other long-term goals, and if married and his wife came in too, she would sit quietly.
ATLANTIC CITY, N.J. — There are a lot of things recently retired CEO of Texas Dow Employees Credit Union Ed Speed does not like. Collaboration, social media and e-commerce are just for starters. But he didn’t keep his credit union from getting involved in those things.
ATLANTIC CITY, N.J. — The smart phone and tablet are more critical than most people think, according to Max Wolff, chief economist and senior analyst with GreenCrest Capital. During a morning session of the CU Reality Check conference here today, he asserted that mobile is the ATM of 15 years...
Just when it might become more important than ever to be able to track the interchange that debit transactions generate for credit unions, many, if not most, may have not begun to uncover their debit programs’ bottom lines.
While the perception about electronic payment options is important among small businesses, NACHA – The Electronic Payments Association and FIS found that not all firms have the scale and scope to adopt or offer them.
Do you get nervous talking in front of large crowds? Introducing yourself to strangers? Or promoting your strengths to others? If so, you are not alone.
The U.S. Department of Health and Human Services is implementing tougher penalties for violations of the Health Insurance Portability and Accountability Act.
I spent a few hours driving to the Credit Union Reality Check conference last week and it afforded me time to ponder various things, like how Siri can provide one set of directions on one trip and different ones on the next trip to the same location. But I was...
Who says you can never go home?
Earlier this year, the Credit Union National Association tried to tout a survey of its members to support the claim that credit unions have been hurt by debit swipe fee reform.
Zara is the flagship store of the Inditex group, the world’s largest clothing retailer. The company is an excellent example of how putting the customer in control, having collaboration infused into the culture, building seamless communication into the organization, using big data in day-to-day operations and implementing very effective processes...
All of us in the credit union industry–regulators, credit union professionals and directors–have a role to play. Our actions have consequences both short term and long term. I fear that the actions of some of us are leading credit unions on a path to mediocrity.
Shell New Orleans Federal Credit Union has changed its name to Xplore Federal Credit Union.
Former CUNA executive Chris Johnson will become president/CEO of the Idaho Credit Union league on June 3, the league said Tuesday.
To offer a suite of human resources and payroll products and services to their credit union business members, CU Business Group LLC has partnered with Paychex Inc. to make it happen.