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GLASTONBURY, Conn. – Open Solutions Inc. is offering credit unions its Channel Management Center (CMC), a suite of software tools that allow disparate systems to communicate and open the door to a quicker, deeper knowledge of member transactions and relationships, the company says. Using industry standards for data transfer such as Web Services, XML and Microsoft .NET, CMC acts as a translator between core, business and delivery systems, as well as partners’ systems and online data sources, “providing true, real-time third-party to third-party interaction,” OSI says. “Financial institutions have more information about their customers than ever before. The key to unlocking the true value of this data wealth is knowledge integration – the ability to make current transaction data and detailed customer relationship management information an integral part of daily workflows and business processes, across all your delivery platforms,” says OSI CEO Louis Hernandez Jr.

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