Women to Watch
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Making Member and Community Service an Art for Credit Unions: Editor/Publisher's Column
A Texas credit union makes house calls while an Alabama credit union helps turn trash into treasure.
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Credit Unions Well-Positioned to Lead in Technology Innovation
This Opinion piece looks at how smaller may be better when it comes to financial institutions and the ability to deploy cutting-edge technology.
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Demystifying the Black Art Of Keeping Data Secure
This Opinion piece looks at the “black art” of enterprise key and certificate management.
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Innovation, Connection, Leadership Meld Into 'Got to do Something' Message: Editor/Publisher's Column
Lessons learned from social media, social interactions of keynoters at CO-OP THINK 13. Credit unions ready to show they care?
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Pay Can Raise Expectations for Credit Union Directors: Editor/Publisher's Column
There are some good reasons to pay credit union board members. But why aren't the bankers objecting?>
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A Reality Check in New Jersey Helps Bring Editor/Publisher Up to Speed
This week's Opinion column from Editor/Publisher Sarah Snell Cooke draws on the wisdom of others, with a nod to supplemental capital.
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Succession Planning: Transformation not Transition
The best criteria for finding your next CEO is finding the best fit between what the credit union must do strategically and the person who can transform the credit union in the near future.
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Boomer Drain Sets Stage for New Female Horizons: Editor/Publisher's Column
Don't let these leaders stray from the credit union community, one of the most inclusive industries in existence.
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Heard in the Halls at the GAC: Editor/Publisher's Column
Credit unions complain now about their regulatory load, but the CFPB is just getting warmed up, and the NCUA will have more to come as well.
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Do the Right Thing to Avoid Regrets: Editor/Publisher's Column
Considering here what credit unions can do to keep at bay the what-might-have-beens.
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Fooling The Board: The Embezzlement Bonanza
Spate of embezzling credit union managers points to problems with volunteers' oversight.
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Quit Messing With Social Media, Stop DDoS Attacks: Editor/Publisher's Column
Regulators fiddle while Rome set to burn.
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Innovation, Choice Possible Casualties in Fiserv Buy of Open Solutions
Market consolidation of core processing companies is not a good thing for credit unions.
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Listen With Your Head and Your Heart
Unlike your spreadsheets, the brain does not organize anything in clean rows and columns.
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Credit Union Legal Hurdles for 2013
Mergers, mortgages and more seen populating the legal docket for credit unions in the year ahead, according to a team of credit union attorneys.
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Using Cooperatives as a Model for a Sustainable, Stable Economy
Why are cooperatives so effective?
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Staying Relevant in Today’s Changing Environment
Many smaller financial institutions have become increasingly disconnected from the way people live today because they continue to operate on outdated technology that hasn’t kept pace with what consumers need.
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Making My List and Checking It Twice: Editor/Publisher's Column
As is tradition, Credit Union Times’ Year in Review issue is when I make predictions for the upcoming year. I predict YIR 2012 will be no different.
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Credit Unions Caught in Political Dodge Ball: Editor/Publisher's Column
While credit unions seem to have dodged this lob for now, it did draw attention to the credit union tax exemption, which the banking lobby is sure to relish.
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Regulation Just One of Many Issues Complicating Remittance
Once the domain of Latin mom-and-pop shops, remittance services have in recent years become accessible to Hispanic and other consumers through their local credit unions.
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Relief and More Than a Little Anxiety: Editor/Publisher's Column
The elections are finally over. So what does it mean to credit unions?
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How to Spark Morale at Your Credit Union
This three-step plan promises to ignite a spirit of pride and ownership.
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Highway to Hell Paved With Good Intentions: Editor/Publisher's Column
Do you know where you're going to? Strategic directions off the song sheet in this week's column from Sarah Snell Cooke.
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Stabilize Compliance Costs, Increase Compliance Posture in New Era of Residential Lending
Modern residential lending requires much tighter focus on compliance and valuation standards than ever before.
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New-Fangled Bits and Bytes Might Help: Editor-Publisher's Column
Is the NCUA is throwing good money after bad?
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Don’t Let Exceptional Service Become an Empty Promise
Credit union membership today is undoubtedly diversifying. While this is a welcomed evolution, it requires supporting a growing number of diverse member expectations.
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Four Steps to Successful Data Analytics
Credit unions, in particular, stand to gain tremendously from capturing data and using it for the segmentation of their membership.
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Dark Clouds Hover Over Dual Chartering
NASCUS and others believe the important balance provided by the dual chartering system may be at risk, and we must work to ensure dual chartering is viable and thriving.
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Business Lending Gets Lost in Election Shuffle: Editor-Publisher's Column
It's not that the issue isn't important. It's just that it's politics.
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Branding Guru Lets Loose on CU Name Changes
Denise Wymore is not impressed by the wave of name changes in the credit union industry, to put it mildly.
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'You Know What They Say About First Impressions ...'
A guide to efficient online account opening that drives member enrollment.
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Editor's Column: Conference Awash in Common Sense, Little Action
Credit union conferences are a curious thing. They’re great networking opportunities for executives and can provide education for those seeking it.
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Let’s Silence the Violins for Small CUs
One of the more irksome things I hear in the credit union community is to save the small credit unions. Why? Just because they’re small?
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Multimedia Member Interactions: New Reality for Credit Unions
Whether by email, SMS, fax or telephone, credit union members expect – in fact demand prompt, efficient service.
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Ad Placement Was Coincidence, Reputation Is Earned: Editor's Column
Print advertisement next to article about same company in May 23 edition was unintentional but opportunity to explain how things work at Credit Union Times.
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Understanding the Challenges and Opportunities of Big Data
Some facts behind the analytical Holy Grail that is Big Data, and why real-time analysis is so fundamental to measuring levels of customer satisfaction.
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Four Credit Union Fashions for Any Season: Editor's Column
Keep an eye on these hot little numbers coming down the credit union runway this season. It could help your institution become the next top credit union.
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IPv6: Why We Need It
We hope there’ll be enough IP addresses to go around for the next few decades; every device will have its own IP address, and we won’t run the risk of depleting the IP address bank any time soon.
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Transparency, Frugality Good for Goose and Gander: Editor's Column
A lot of the scuttlebutt around the industry over the last couple of weeks has been about transparency and fiscal responsibility.
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Guest Opinion: Marketing to Women Requires Cultural Change
Why aren’t more credit unions developing marketing programs directly speaking to women? Why don’t they get it? I know the answer.
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Credit Union Wallflowers and Media Mongers
Plenty of attention to go around for players in the NCUA-N.C. showdown over CAMEL scores.
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Critical Incident Management for Credit Union Leaders
Here's a high-level introduction to the subject including critical incident management roles and tasks for credit unions.
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Succession Planning a Challenge for CEOs and Boards
Criteria established for both CEOs and succession planning candidates emerge and changes over time.
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The Examiner as the Examined: Editor's Column
The examination process at the NCUA went on trial last week. Not before a court but before Congress, though it could end up in court, too.
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A Useful Checklist When Credit Unions are Presented With a Power of Attorney
With fraud and elder abuse on the rise, a credit union attorney advises on how to handle these documents to ensure caution and prudence.
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Leadership in the Home Office and the Capital: Editor’s Column
Many issues from credit union management to matters in Washington continue to evolve and deserve commentary.
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Editor’s Column: New Year Rumblings: Some Spoken, Some Not
What's the NCUA really got to applaud about in GAO rebuke? And that's just the beginning of it.
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Maximizing Existing Relationships for Sustained Portfolio Growth
As we emerge from turbulent economic times, the desire to return to sustained portfolio growth has been a clear trend in mature credit markets.
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Does Your Business Model Still Work?
On the surface things may appear calm, but underneath, currents are swirling and business fundamentals are being transformed rapidly.
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Editor-in-Chief's Column: Member Growth, Consolidation and Bigger CUs
I know what I’m talking about at least half the time: my 2011 predictions were hit and miss.
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