Credit Unions Well-Positioned to Lead in Technology Innovation May 9

This Opinion piece looks at how smaller may be better when it comes to financial institutions and the ability to deploy cutting-edge technology.

Demystifying the Black Art Of Keeping Data Secure May 3

This Opinion piece looks at the “black art” of enterprise key and certificate management.

Innovation, Connection, Leadership Meld Into 'Got to do Something' Message: Editor/Publisher's Column May 2

Lessons learned from social media, social interactions of keynoters at CO-OP THINK 13. Credit unions ready to show they care?

Empowering Credit Union Boardroom Portals Apr 26

This Opinion piece looks at using mobile technology to streamline communication and improve governance for credit union boards.

Pay Can Raise Expectations for Credit Union Directors: Editor/Publisher's Column Apr 25

There are some good reasons to pay credit union board members. But why aren't the bankers objecting?>

A Reality Check in New Jersey Helps Bring Editor/Publisher Up to Speed Apr 12

This week's Opinion column from Editor/Publisher Sarah Snell Cooke draws on the wisdom of others, with a nod to supplemental capital.

Industry Shows Creativity and Lack Thereof: Editor/Publisher's Column Apr 1

Staring down shrinking margins and the confusing moniker “credit union,” some have gotten creative with their fields of membership.

Responsive Design and the State of the Web Mar 29

In this Opinion piece, learn how Responsive Web Design is the ticket to one website with one content base to reach users on all devices.

Succession Planning: Transformation not Transition Mar 18

The best criteria for finding your next CEO is finding the best fit between what the credit union must do strategically and the person who can transform the credit union in the near future.

Heard in the Halls at the GAC: Editor/Publisher's Column Feb 28

Credit unions complain now about their regulatory load, but the CFPB is just getting warmed up, and the NCUA will have more to come as well.

Do the Right Thing to Avoid Regrets: Editor/Publisher's Column Feb 14

Considering here what credit unions can do to keep at bay the what-might-have-beens.

Quit Messing With Social Media, Stop DDoS Attacks: Editor/Publisher's Column Jan 31

Regulators fiddle while Rome set to burn.

Innovation, Choice Possible Casualties in Fiserv Buy of Open Solutions Jan 22

Market consolidation of core processing companies is not a good thing for credit unions.

Listen With Your Head and Your Heart Jan 17

Unlike your spreadsheets, the brain does not organize anything in clean rows and columns.

Credit Union Legal Hurdles for 2013 Jan 4

Mergers, mortgages and more seen populating the legal docket for credit unions in the year ahead, according to a team of credit union attorneys.

Adjusting to the Realities of a New Year: Editor/Publisher's Column Jan 3

Resolution for 2013: Put some energy into political activity, regardless of which side of an issue you're on.

Using Cooperatives as a Model for a Sustainable, Stable Economy Jan 3

Why are cooperatives so effective?

Staying Relevant in Today’s Changing Environment Dec 14

Many smaller financial institutions have become increasingly disconnected from the way people live today because they continue to operate on outdated technology that hasn’t kept pace with what consumers need.

Making My List and Checking It Twice: Editor/Publisher's Column Dec 13

As is tradition, Credit Union Times’ Year in Review issue is when I make predictions for the upcoming year. I predict YIR 2012 will be no different.

Credit Unions Caught in Political Dodge Ball: Editor/Publisher's Column Nov 15

While credit unions seem to have dodged this lob for now, it did draw attention to the credit union tax exemption, which the banking lobby is sure to relish.

Regulation Just One of Many Issues Complicating Remittance Nov 12

Once the domain of Latin mom-and-pop shops, remittance services have in recent years become accessible to Hispanic and other consumers through their local credit unions.

Relief and More Than a Little Anxiety: Editor/Publisher's Column Nov 8

The elections are finally over. So what does it mean to credit unions?

How to Spark Morale at Your Credit Union Nov 7

This three-step plan promises to ignite a spirit of pride and ownership.

Highway to Hell Paved With Good Intentions: Editor/Publisher's Column Oct 25

Do you know where you're going to? Strategic directions off the song sheet in this week's column from Sarah Snell Cooke.

Stabilize Compliance Costs, Increase Compliance Posture in New Era of Residential Lending Oct 25

Modern residential lending requires much tighter focus on compliance and valuation standards than ever before.

Breaking the Glass Ceiling of Mobile Banking Adoption Oct 12

By leveraging the key drivers of consumer adoption, credit unions can realize a faster rate of adoption that will establish mobile banking as the norm.

From the NCUA to Technology to Soul Searching: Editor/Publisher's Column Oct 11

How to turn the good ship NCUA around is among questions pondered in this week's column from Sarah Snell Cooke, Credit Union Times' editor/publisher.

It Doesn’t Say Credit Union Until I Say It Says Credit Union Oct 10

A call for keeping the credit union spirit alive, and for growing for the right reason, during the season of International Credit Union Day.

How Credit Unions Can Safely Embrace Bring-Your-Own-Device Sep 21

While BYOD programs can save credit unions money and increase productivity, they can also present challenges to maintaining control over corporate data.

Don’t Let Exceptional Service Become an Empty Promise Sep 20

Credit union membership today is undoubtedly diversifying. While this is a welcomed evolution, it requires supporting a growing number of diverse member expectations.

An Engaged Employee is a Productive Employee Sep 19

Social engagement tools empower employees to boost company operations, across all types.

Four Steps to Successful Data Analytics Sep 18

Credit unions, in particular, stand to gain tremendously from capturing data and using it for the segmentation of their membership.

Dark Clouds Hover Over Dual Chartering Sep 13

NASCUS and others believe the important balance provided by the dual chartering system may be at risk, and we must work to ensure dual chartering is viable and thriving.

Business Lending Gets Lost in Election Shuffle: Editor-Publisher's Column Sep 13

It's not that the issue isn't important. It's just that it's politics.

'You Know What They Say About First Impressions ...' Jul 23

A guide to efficient online account opening that drives member enrollment.

Editor's Column: It's a Mad Mad Mad Mad Credit Union World Jul 22

How words are banned, CUSOs are regulated and board members are and aren't appointed are some examples of a world gone mad.

Editor's Column: Conference Awash in Common Sense, Little Action Jun 22

Credit union conferences are a curious thing. They’re great networking opportunities for executives and can provide education for those seeking it.

Let’s Silence the Violins for Small CUs Jun 15

One of the more irksome things I hear in the credit union community is to save the small credit unions. Why? Just because they’re small?

Multimedia Member Interactions: New Reality for Credit Unions Jun 15

Whether by email, SMS, fax or telephone, credit union members expect – in fact demand prompt, efficient service.

The Control Self-Assessment Process: Proactive Versus Reactive Risk Management Jun 12

Properly implemented, the CSA process is an extremely effective risk management tool that can help auditors, examiners and the credit union with the compliance burden.

Four Credit Union Fashions for Any Season: Editor's Column May 18

Keep an eye on these hot little numbers coming down the credit union runway this season. It could help your institution become the next top credit union.

The Joining of Technology and Collaboration May 8

How does the CEO of a credit union in Portland, Ore., manage a credit union in Seattle some 175 miles away? Simple, by using technology and having the right people doing the right things at the right time.

Leadership Requires Common Sense Ethics, Values May 7

Being held under greater scrutiny by the public, members and the NCUA, it has become even more important that directors demonstrate a commitment to ethical behavior and ensure transparency.

IPv6: Why We Need It Apr 20

We hope there’ll be enough IP addresses to go around for the next few decades; every device will have its own IP address, and we won’t run the risk of depleting the IP address bank any time soon.

Transparency, Frugality Good for Goose and Gander: Editor's Column Apr 19

A lot of the scuttlebutt around the industry over the last couple of weeks has been about transparency and fiscal responsibility.

Credit Union Wallflowers and Media Mongers Feb 10

Plenty of attention to go around for players in the NCUA-N.C. showdown over CAMEL scores.

Credit Unions and the Evolving Cybercrime Landscape Feb 8

It has become mission-critical for credit unions to understand the nature of the cybersecurity threats they face.

Critical Incident Management for Credit Union Leaders Feb 7

Here's a high-level introduction to the subject including critical incident management roles and tasks for credit unions.

The Examiner as the Examined: Editor's Column Feb 3

The examination process at the NCUA went on trial last week. Not before a court but before Congress, though it could end up in court, too.

Seven Ways to Recapture Your Co-Op Roots Feb 2

Here are seven ways – seven ideas – that can help your credit union recapture and secure its identity as a cooperative organization.

Unhappy at Work? Be an Intrapreneur May 14

Try Being More Like a Kindergartner May 14

11 Reasons Workplace Fun Isn't of the Devil May 7