Hope FCU’s mobile app grows in popularity among its largely low-income membership.
Plus, Malauzai surpasses one million customer banking app downloads in 2015.
The cost of the new app, available to all CU*Answers credit union clients, is included in the CUSO’s e-commerce fee.
Survey finds greater loyalty, larger ROI are among benefits of mobile banking.
Despite lingering security concerns, researchers find mobile payments are a viable option for the unbanked.
Mobile, cardless ATM cash withdrawal services can help credit unions strengthen relationships and serve the underbanked.
Fiserv reports members who use mobile banking bring in 36% more money than branch-only members.
Eighty-seven percent of security IT execs believe everything is being done to keep apps secure, but only 57% of app users agree.
Mobile technology can amplify and create even deeper engagement with a credit union's frontline staff.
Experts explain how the mobile channel allows credit unions to drive engagement and build business.