The business of selling debt and the changing face of debt collectors.
Read about CFPB collections scrutiny, outsourcing, retiree debt and more in this Focus Report.
Going outside the credit union's walls helps some get much-needed collection expertise.
A vast majority of pre-retirees between 51 and 61 years of age are approaching retirement with sizable amounts of debt.
App-based transportation services such as Uber and Lyft have brought increased competition to the city of New York's taxicab industry and introduced an element of uncertainty on the value of taxi medallions and potentially to those credit unions that finance their purchase or use them as collateral for other loans.
How will the CFPB change debt collection practices?
The days of segmenting past due accounts into queues based on criteria such as priority, product and alphabetical order are over.
Members at credit unions in Iowa, Michigan and Utah received the most mortgages compared to other cooperatives.
Bureau investigation finds some servicers divided payments to maximize late fees charged to borrowers.
A New York credit union says for now, taxi medallions that serve as loan collateral are holding value.