A system upgrade at the $1.5 billion Kern Schools Federal Credit Union caused frustration for members who said they could neither access their accounts nor reach anyone for help.
As many continue to question the value of social media–whether tweets, friends and video posts on YouTube can actually help credit unions grow–Filene Research Institute has taken a closer look at the topic in a new report, The State of Social Media in Credit Unions: Opportunities and Challenges.
Agency chair explains how best to compose letters to NCUA as part of primer on rules-making process.
A simple video with a few people singing the University of Washington’s fight song has got people lining up for BECU’s UW gold debit card.
SAN ANTONIO — Social media is already having a direct impact in the way credit unions communicate, with or without a strategy.
CUNA and NAFCU are hustling to get some last-minute lobbying on the interchange issue done before Congress goes on recess at week's end.
SAN ANTONIO – Social media is already having a direct impact in the way credit unions communicate with their members and the world at large, even if they don't have a social media strategy, a leading author and executive said.
A director of the $1.7 billion Chartway Federal Credit Union, Lou Gull, is trying what the CU says is a tech-savvy and modern-day way to get votes for a seat on the NAFCU Board: use the full gamut of social media.
The Disclosures’ first album proves that credit unions have a lot to sing about.
Credit unions, get ready to jam: today marks the release of the first album of The Disclosures.