Listening carefully can help collection officers bring delinquent loans current and retain member relationships.
The $187 million First Financial Federal Credit Union in Wall Township, N.J., hired Jennifer Spector as compliance and risk analyst. She has more than 10 years of banking experience, most recently as branch manager for First Atlantic Federal Credit Union in Eatontown, N.J.
WalletHub.com ranks on metrics including repair costs, injuries.
Credit unions in Washington, Wyoming and Michigan have announced partnership agreements that will provide them with branding and marketing opportunities at entertainment and sport venues in their communities.
Three credit unions announce branding partnerships with entertainment and sports venues.
The Front Range CUSO signs a Wyoming credit union.
The National Credit Union Foundation, in partnership with the Filene Research Institute, said 14 credit unions will participate in a product incubator for subprime auto loans.
Denver-area corporate did not reveal if new members paid in capital to join.
Although mergers completed in 2013 decreased from 2012, NCUA Economist John Worth said the pace hasn't changed much since 2000.
Credit unions continue to bask in the glow of their record auto lending growth, but an increase in subprime repossessions may be a cause for pause.