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October 7, 2013 | By Lori Kyker
This Opinion piece looks at the benefits of workforce management tools in contact centers.
February 27, 2012 | By Natasha Chilingerian
Connecticut CU using workforce management software.
From Elan Financial Services
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Mar 18 | David Morrison
Mar 20 | Peter Strozniak
Mar 19 | David Morrison
Mar 20 | David Morrison
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