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October 7, 2013 | By Lori Kyker
This Opinion piece looks at the benefits of workforce management tools in contact centers.
February 27, 2012 | By Natasha Chilingerian
Connecticut CU using workforce management software.
From Visible Equity
From LendKey Technologies
Apr 18 | Michelle A. Samaad
Apr 20 | Missy Baxter
Apr 13 | Robert McGarvey
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