The surge in members over the past year may have been welcomed news for credit unions, but the overall member satisfaction experience might have suffered along the way.
For the first time ever, credit unions originated more than 8% of all U.S. mortgages originated in any given three month period, Callahan and Associates announced in May. The previous record had been just over 5%.
Conferences, white papers, surveys, pilot programs, new applications all screamed the same refrain in 2012: mobile banking, mobile banking, mobile banking.
The $2.2 billion Bellco Credit Union in Greenwood Village, Colo., is the new naming rights sponsor of the Colorado Convention Center’s 5,000-seat concert theater in Denver, replacing Wells Fargo.
Annual American Customer Satisfaction Index also showed drop in 2010 before bouncing back to record high in 2011.
Five-thousand seat convention center venue renamed Bellco Theatre.
Numbers from ForeSee research again favor non-profit financial cooperatives; apps considered superior to mobile websites.
Last week, credit unions’ federal tax exemption appeared to be in jeopardy. H.R. 6474 would have gradually repealed credit unions’ tax-exempt status over five years. Fortunately for credit unions, a spokesman for Rep. Dennis Ross, the bill’s sponsor, explained that the inclusion of this in the bill was accidental,...
After losing his wife, Glenn Sasser created a thriving new business with the help of his local credit union, and none from the banks.
While credit unions seem to have dodged this lob for now, it did draw attention to the credit union tax exemption, which the banking lobby is sure to relish.