Vendor management has become a hot topic and a cottage industry since the NCUA published guidelines in 2007 that required credit unions to perform due diligence on everyone from their core processors to their janitorial services.
Keep things simple. That's the philosophy of Jason Wells, founder of SimplifyIT, a provider of intranet-driven knowledge management and help desk solutions to about 20 credit unions.
An intranet portal specialist has partnered with a consulting group to offer what the credit union specialists call a comprehensive vendor management program.
Find out how our readers ranked the top 10 stories of 2010.
Whether it's as simple as updating on Excel or as sophisticated as Web-based automation, keeping in compliance has become a major task and topic of conversation at credit unions small and large.