NEW YORK — Voice biometrics, debt collection transparency and a mobile tool developed by credit unions get audience buzz.
NCUA's green light for VTMs two years ago allows for faster new branch growth.
Employees provide more input into how to meet member expectations and demands.
Compared to the second quarter of 2013, membership declined at 54% of the nation's credit unions in the second quarter of this year, according to the NCUA.
Credit unions in New Jersey have the lowest drop, Alaska has the highest growth in membership.
Credit unions fare the worst compared to other lenders in 30-day and 60-day delinquency increases.
The regulator issues prohibition orders to three former credit union employees who pleaded guilty to fraud and embezzlement.
Brian A. Orenstein, president/CEO of $823 million Charter Oak Federal Credit Union in Waterford, Conn., was elected to the board of directors of the United Way of Southeastern Connecticut. Orenstein is also serving as this year's co-chair of the United Way 2014 campaign appeal. Charter Oak is also this year's...
The Consumer Financial Protection Bureau has selected the $3.9 billion Mountain America Credit Union in West Jordan, Utah, for its eClosing three-month pilot study beginning later in the year.
CUSO and credit union experts share what they're doing to provide members with the latest business services technology.