The Global Brand Simplicity Index, which surveyed more than 1,000 U.S. consumers, found that less than 36% of consumers considered global and national banks to be the simplest type of bank.
WASHINGTON — Keynotes by Sir Richard Branson, the $4 billion Virgin serial entrepreneur, and global strategist Jonathan Salem Baskin. Panel after panel on mobile banking, peer-to peer-payments and the rules of engagement with social media. A tentative obituary for near field communication, an innovative payments technology around which enthusiasm seems...
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Last fall, 16 secret shoppers visiting branches at some of the nation’s biggest banks found out just how hard it was to close an account.
Overdraft fees at the nation’s 14 largest banks have increased after two years of stagnation, according to the Consumer Federation of America.
From fees to close accounts and transfer funds to so-called zombie accounts, some banks are making it harder for consumers to leave.
The lists of credit unions that had previously sold their card portfolios to banks only to come back into issuing again grew last week as the 60,000-member $1 billion Eli Lilly Federal Credit Union converted a card portfolio that it had previously sold to a bank back to its own...
Indianapolis credit union buys back portfolio a decade after it was originally sold to the former MBNA.
The 7,600-member, $75 million Puget Sound Cooperative Credit Union has continued to benefit from its decision to open a branch on a sparsely populated island off the coast of Washington State.
Seattle Times article says 16% of Vashon Islanders have closed accounts at big banks and moved them to Puget Sound Cooperative Credit Union.