This Opinion piece examines the premise, as stated in an IBM white paper, that "chief data officer is in everyone's job description."
We continue to address foundational ways to increase leadership capacity by focusing on mission, ethics and values and innovation. Combined with effective strategic communication, leaders establish trust, engagement, accountability and collaboration with employees and build strong relationships with customers and members.
Call them what you will. Gen X, Gen Y, Millennials or the Echo Boom. They are the next generation of consumers who have crossed the bridge from a brick and mortar world to an environment that thrives on digital interactions.