Last fall, 16 secret shoppers visiting branches at some of the nation’s biggest banks found out just how hard it was to close an account.
From fees to close accounts and transfer funds to so-called zombie accounts, some banks are making it harder for consumers to leave.
While it may not be much of a surprise to credit unions that some banks are not eager to approve funding for small businesses these days, the rate of rejections might cause some alarm.
Report author says the "big banks are sitting on their assets."
Phoenix CU says local media wasn't paying attention but consumers were.
Thirteen banks have committed to increase lending by $20 billion to small businesses over the next three years.
Chicago institution named "Best All-Access Credit Union."
Some national banks have begun to raise fees for using their ATMs and otherwise tinker with their ATM polices in order to increase fee income.
The arrests of dozens of suspects in New York last week for the theft of at least $3 million from banking accounts across America was both good news and a wakeup call for the credit union industry.