Demand for help in seeking Community Development Financial Institutions Fund grants prompts move.
BECU’s member account lockouts once caused frustrations and numerous dial-ins to the credit union’s call center.
How does the CEO of a credit union in Portland, Ore., manage a credit union in Seattle some 175 miles away? Simple, by using technology and having the right people doing the right things at the right time.
Three years ago, when the financial situations of many Americans began heading for a fall, the New York City-based, $1.6 billion, 320,000-member Municipal Credit Union took the opportunity to advertise how its services could help consumers manage their struggles.
Soon-to-retire Dennis Cutter hits the road around Spokane, passing out $5,000 checks to worthy causes.