social media

• CU Tax Letters Stack Up at Congress’ Door

  By Heather Anderson  |  June 19, 2013

  As of June 10, more than 1,500 credit unions–about one in four–were actively participating in CUNA’s three-week-old Don’t Tax My Credit Union initiative, according to Richard Gose, senior vice president of political affairs.

• Security Conference Frets Over Social Media and Mounting Threats

  By Robert McGarvey  |  June 19, 2013

  LAS VEGAS — About 50 credit union information technology executives filled the meeting room at the Platinum Hotel and, over three days at the annual CU Information Security Conference. They heard that the threats are mounting, they are getting more sophisticated and the probability is high is that they will...

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  Guest Opinion: Satisfied Employees Create Loyal Members

  By Stuart R. Levine  |  June 19, 2013

  I advise clients to focus on putting the customer or member in control. To do so in a service economy, leaders must focus on both employees facing the customer as well as the customers themselves. A Harvard Business Review article, “Putting the Service-Profit Chain to Work,” written nearly 20 years...

• CUNA Restructuring Claims 22-Year Veteran Wolff’s Position

  By Heather Anderson  |  June 17, 2013

  Trade group shrinks, re-shuffles communications division.

• Pump and Dump Scams Prompt SEC Alert

  By Michelle Samaad  |  June 14, 2013

  The scams are the “inbox equivalent of a boiler room sales operation, hounding investors with potentially false information.”

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  Service-Profit Chain Empowers Employees

  By Stuart Levine  |  June 11, 2013

  In this Opinion piece, consultant Stuart Levine looks at the power of empowering employee engagement.

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  CUNA: About One in Four CUs Advocating for Exemption

  By Heather Anderson  |  June 10, 2013

  Trade group says campaign has generated more than 65,000 messages to Congress in three weeks.

• Financial Advisers More Optimistic About Economy: Survey

  By Michelle A. Samaad  |  June 6, 2013

  Asset manager Curian Capital surveys 2,000 advisers and finds sharp increase in optimism over last year.

• Onsite Coverage: New Times, New Security Threats

  By Robert McGarvey  |  June 6, 2013

  LAS VEGAS — Employee social media policy just the start for securing the enterprise, credit union security conference told.

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  5 Simple Rules for Safeguarding Reputation

  By Walt Laskos  |  June 3, 2013

  This Opinion piece looks at how the simplest acts go a long way in building or breaking down your credit union's image in its community.