Ron Shevlin

Credit Union Branches to Go on the Endangered Species List?

By Robert McGarvey | May 15, 2013

The one clear fact in the raging debate about the role of branches for credit unions is that the voices are getting louder on both sides, with some insisting that clinging to branches is strangling the industry’s profitability while others say that the personalization is what makes credit unions different.
Print Preview: Will We Soon See the Last Branch Standing?

By Robert McGarvey | May 9, 2013

This preview from next week's print edition takes another look at the possible fate of bricks-and-mortar branching.
Reviews, Results Were Mixed

By Peter Strozniak | December 19, 2012

Nov. 5, 2012 marked the first anniversary of Bank Transfer Day, a national grass-roots social media movement that motivated 664,000 consumers to join credit unions, leaving their rising big bank fees behind.
Aite: It’s a Mobile, Mobile World After All

By Robert McGarvey | December 5, 2012

Three words jump out of the just released report from Boston Mass research firm Aite Group about “Credit Unions’ Online and Mobile Channel Strategies”: mobile, mobile and more mobile.
3 Ways to Reboot the Old Business Model

By Myriam DiGiovanni | December 3, 2012

Aite Group analyst Ron Shevlin shares three ways to reboot the old way of doing business to better suit today's and tomorrow's members.
Mobility Matters: What's in Your Digital Wallet?

By Robert McGarvey | November 26, 2012

Tracking the mobile banking revolution in credit unions with veteran technology writer Robert McGarvey.
Can the Industry Still Soar On the Wings of Transfer Day?

By Peter Strozniak | November 5, 2012

Last Monday, Nov. 5, marked the first anniversary of Bank Transfer Day, a national grass-roots social media movement that motivated 664,000 consumers to join credit unions, leaving their rising big bank fees behind. What’s more, Bank Transfer Day’s unprecedented and widespread media coverage told the story of credit unions as...
Will the Industry Leverage Transfer Day? Print Preview

By Peter Strozniak | November 1, 2012

A year has passed since Bank Transfer Day. How much was gained. Read all about in this preview from next week's print edition.
Aite Group Report Finds PFM Uptake Slim But Tactics Available

By Marc Rapport | October 19, 2012

A recent survey by the research and advisory firm found that 58% of U.S. consumers have not used online PFM tools and don’t plan to.
Big Ideas from the CU Water Cooler Symposium: An Audio-Visual Roundup

By Myriam DiGiovanni | October 16, 2012

Here's an audio-visual roundup of some of the best speakers and ideas shared at the CU Water Cooler Symposium held Oct. 4-5 in Nashville, Tenn.