retail financial institutions

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  Branches: Multichannel to Omnichannel

  By Jason Bettinger  |  February 6, 2013

  Credit union members today are often interacting with more technology at home than at the branch, due to the mobile explosion and increased ability to connect to anyone nearly anywhere. Now that members have more choices when it comes to how they prefer to bank, their behavior is beginning to...

• Professor Says CUs Should Back GSEs’ Privatization

  By David Morrison  |  March 2, 2011

  A professor of law at Brooklyn Law School argued that credit unions should back the privatization of Fannie Mae and Freddie Mac, provided they can also ensure they get the same access to a privatized secondary mortgage market that banks would get.

• Think Firm Finds Credit Unions in Image-Capture Surge

  By Marc Rapport  |  December 8, 2010

  Many credit unions have been faced with sharp reductions in capital spending in the past year, but that hasn't stopped them from rapidly adopting branch image-capture solutions, said a new report from research and advisory firm Celent.

• People

  February 17, 2010

  GFA Federal Credit Union, Gardner, Mass., announced that Steven Anderson has joined its team as branch manager of its Fitchburg office.