retail banking

Brett King and the Death of the Branch: Part 3

By Brett King | April 24, 2013

The Bank 2.0/3.0 author concludes with how the bank account’s digitization has an inevitable result for bricks-and-mortar branching.
Brett King and the Death of the Branch: Part 1

By Brett King | April 24, 2013

As surely as downloads doomed record shops, smartphones will be the death of branches. Bank 2.0/3.0 author Brett King shares why in this three-part series.
Cisco Study: Consumers Want More Personalized Experience with Their FI

By Robert McGarvey | April 22, 2013

Greater control, greater protection cited as pluses, and it doesn't have to be at a branch.
Credit Unions: How to Out-Perform in a Competitive Market

By Tony Salamone | April 2, 2013

This Opinion column discusses how credit unions can now leverage new solutions to not only compete but to win in a competitive marketplace.
Tech Firm Consolidations Driven by Due Diligence, Penny Pinching

By Robert McGarvey | February 13, 2013

Big banking tech companies recently have been hungrily gobbling up smaller companies and the question is, Will this consolidation continue? The other question, Is this good, or bad, for credit unions?
Branches: Multichannel to Omnichannel

By Jason Bettinger | February 6, 2013

Credit union members today are often interacting with more technology at home than at the branch, due to the mobile explosion and increased ability to connect to anyone nearly anywhere. Now that members have more choices when it comes to how they prefer to bank, their behavior is beginning to...
Fiserv Pockets Open Solutions, a Feisty Competitor

By Marc Rapport | January 23, 2013

While Fiserv Inc.’s purchase of Open Solutions Inc. marked the end of an era, it also sparked conversation about how the financial services technology giant will handle the addition of another handful of core account processing platforms to its portfolio.
Fiserv Pockets Once Feisty Foe in Open Solutions: Print Preview

By Marc Rapport | January 17, 2013

Get an in-depth look at the Fiserv takeover of Open Solutions in this preview from next week's print edition.
Report: Huge Spike in Mobile Transactions in Past Year

By Robert McGarvey | September 28, 2012

Device-focused security company iovation has announced that it has tracked a six-fold increase in financial services transactions that originate on mobile devices from 2011 to 2012.
NCR Buys Stake in uGenius

March 4, 2012

uGenius Technology LLC of Sandy, Utah, a manufacturer of video banking solutions, is now partially owned by NCR.