CUSO@Work, a division of CU*South in Fairhope, Ala., said its new Collections by Objective team has gone to work at the $36 million Flag Credit Union in Tallahassee, Fla.
The brain of every credit union is its core computer system–the tabulation of every transaction and thus the essential record. But voices increasingly are heard that it is time for a substantial reevaluation of those core systems.
Tallahassee credit union opts for new service from CU*South in CUSO's first collections work outside core processing base.
Some facts behind the analytical Holy Grail that is Big Data, and why real-time analysis is so fundamental to measuring levels of customer satisfaction.
As the payment industry begins to move toward replacing magnetic stripe cards with cards that use embedded smart chips, credit unions and other card issuers will have to eventually decide whether they will issue cards that use personal identification numbers or signatures to validate transactions.
The 180 or so credit unions using DigitalMailer for communication services are now being offered the social media management system from SocialVolt.
DigitalMailer is adding a social media management system from SocialVolt to its digital communications services for credit unions.
SpringCoin is now offering what the Silicon Valley startup calls the first automated debt relief coach with human expertise.
Integrated teller capture and item processing have been deployed at the $50 million Hawaii Pacific Federal Credit Union in Honolulu.
Honolulu CU outsourcing item processing through Connecticut company's Global Operations Center.