Ovum

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  Online Only: Outsourcing, Technology and Outreach Help CUs Face New Collections Challenges

  By Natasha Chilingerian  |  May 13, 2011

  Credit unions have a mixed view on using outsourcing for collections, but agree on technology and outreach.

• Banks Eschew Social Media

  April 6, 2011

  A new report said that the majority of the world’s retail banks have no plans to use social media in any way.

• Think Firm: Banks Worldwide Avoiding Social Media

  By Marc Rapport  |  February 17, 2011

  Social media may not exactly be taking the button-down world of retail banking by storm, at least not around the world.

• Smartphone Growth Prompts Security Concerns and Speculation

  By Marc Rapport  |  January 12, 2011

  Frank Kenney knows well the potential harm lax smartphone security can pose to credit unions and any other enterprise that allows employees to access their networks with those phones.

• Report: Mobile Devices Add to Security Challenges

  By Marc Rapport  |  December 29, 2010

  A new international survey shows about half of employees in corporate enterprises use their own mobile devices to connect to corporate systems, raising significant security concerns, according to the survey sponsors.

• IT Rebound In 2011

  December 1, 2010

  IT spending in financial services should be strong next year across the globe, according to Ovum.

• 2011 IT Spending Surge Forecasted

  By Marc Rapport  |  November 18, 2010

  Compliance and performance concerns will drive growth in IT spending in financial services next year across the globe, according to Ovum.

• Mobile Banking Security: New Problems and Old Face Emerging Channel

  By Marc Rapport  |  September 15, 2010

  Mobile banking has created new opportunities for consumers and criminals alike, and some of the greatest vulnerabilities stem from the same factors that make banking by cell phone so attractive, industry observers and participants say.