In the payments arena, in particular, the impact of the digital age is profound.
Mobile RDC is experiencing rapid adoption, but mobile photo bill pay has not been as warmly received.
This Opinion piece looks at changes and challenges in mobile banking and payments.
Surge in tablet usage drives trend; 51% say they own one.
Annual bill pay survey leads financial services giant to conclude we're in the an era of the "omnivore" bill payer.
Key numbers reported by Fiserv in its latest Consumer Trends Survey include that online bill payments account for 50& of all bill payments made by U.S. households with Internet access.
Credit union marketers wondering where they can reach their members might consider this: The average U.S. consumer now spends as much time online as watching television.
Consumers favor holding on to their money as long as they can, and financial institutions should favor providing them as many options as possible to do just that.
Consumers are frequently changing their bill paying channels as they hold on to their money and scramble to make ends meet, according to a new national survey.