online experience

• CUs Fall Behind Banks in Online Satisfaction

  By Natasha Chilingerian  |  May 31, 2011

  After consistently beating out large banks in customer online banking satisfaction, credit unions are lagging behind them for the first time.

• Equidata Adds Loan Evaluation

  January 19, 2011

  Credit information services and solutions provider Equidata Inc. of Newport News, Va., said it is now offering the RateMatch loan-evaluation service from New York CUSO Syphr LLC.

• Equidata Offers CUSO's Loan-Evaluation Tool

  By Marc Rapport  |  January 4, 2011

  Equidata Inc. of Newport News, Va., said it is now offering the RateMatch loan evaluation service from New York CUSO Syphr LLC as part of its private-label online credit retrieval, monitoring and resolution services.

• Account Tools

  September 22, 2010

  A pair of technology providers said they have combined their human emulation and online account opening tools to help reduce the number of abandoned applications.

• Natural Language Tools Combine with uMonitor Online Account Opener

  By Marc Rapport  |  September 13, 2010

  uMonitor said it has integrated its uOpen online account opening and retention solutions with human emulation software from Next IT to help reduce the number of abandoned applications.

• Credit Unions Understand and Embrace Demand for PFM Tools

  July 21, 2010

  Personal financial management is hot.

• SBA's Open Government Plan to Increase 7(a) Lender Participation

  By Michelle A. Samaad  |  July 7, 2010

  If all goes as planned, there will be 3,000 more active lenders in the SBA's 7(a) loan program by September 2011.