-
By Matt Weidler |
April 29, 2012
In last month’s Cooperative Trust column, Erin Steffen’s message was clear: Don’t be afraid to up sell your products to members, and start considering technology channels as critical components of your service. [See CU Times, April 4, page 17.]
-
March 4, 2012
Before attracting younger members, you need to educate them on why they should join your credit union, which was one of the main goals for 2012 at my credit union.
-
January 31, 2012
Consumers have been conditioned to have a “what’s next?” mentality when it comes to new product launches and technology improvements. They’re often not even aware they needed the latest gizmo, but it quickly moves to something they can’t live without.
-
January 9, 2012
Back in 1908, when Monsignor Pierre Hevey was setting up America’s first modern-day credit union in his Manchester, N.H. home, he probably wasn't concerned with delinquencies and charge-offs. As the founders of the modern American credit union, Hevey and his team focused on services important to his parishioners at the...
-
By Jessica Perschon-Rhodes |
December 4, 2011
What do we do now that Bank Transfer Day has come and gone? How do we show what makes credit unions relevant to consumers today? Industry folks can clearly define the difference between a bank and a credit union. But if you ask the average consumer, what might their response...
-
By Harmony Paulley |
October 30, 2011
Reflecting upon the life of Steve Jobs, I’ve thought about what the credit union industry can learn from the many great things said and accomplished by the man who helped build Apple.
-
By Sean Capaloff-Jones |
October 3, 2011
Credit unions began as a revolutionary idea of people helping people by pooling together resources and encouraging self-help. It's time to remind people of that.
-
By Sean Capaloff-Jones |
October 3, 2011
Credit unions began as a revolutionary idea of people helping people by pooling together resources and encouraging self-help. Today, credit unions are the leaders of the cooperative industry in assets, income, wages, employees and other significant categories.
-
September 7, 2011
You can’t open up a trade publication or attend a credit union conference these days without hearing about Gen Y. These are the members who need loans and are key to our credit unions' survival. How can credit unions start reaching out to this generation, and where can they start?
-
By Molly Whitfield |
September 5, 2011
You can’t open up a trade publication or attend a credit union conference these days without hearing about Gen Y.
