Veteran CIO succeeds retiring Jeff Schwalen at $918 million Minnesota institution.
Merger approved last November, made official on Dec. 31. Data integration completed over weekend earlier this month.
The 55,800-member’s new online banking center was built using the NetTeller platform from its core processor, Symitar.
Salt Lake City online banking provider claims Tennessee credit union as its 18th client.
Florida credit union offers members services through PCs, smartphones and tablets.
Despite the lure of online banking, ensuring a positive branch experience is still one of the best ways to retain existing members and grow their loyalty. Unfortunately, as many credit unions have discovered, maintaining a branch overflowing with employees does not guarantee good customer service.
Fiserv and Symitar dominate the discussions around credit union core systems, but the fact is that many suppliers toil in the core system trenches. And at least some of them are gaining notice, winning fans and even attempting to chart new directions for what cores might look like in a...
This week's preview from next week's print edition is part one of a look at the competition in the credit union pond for core processing providers.
Online banking, branch staff cited as satisfaction drivers; checkings and savings accounts as most widely used.
The time may be nigh when cyber hackers let loose on that weak link in mobile banking: the browser.