online banking

• Knoxville TVA Employees CU Converting to Connect

  By Marc Rapport  |  June 19, 2013

  Salt Lake City online banking provider claims Tennessee credit union as its 18th client.

• FAIRWINDS Credit Union Converts to Intuit Digital Platform

  By Marc Rapport  |  June 18, 2013

  Florida credit union offers members services through PCs, smartphones and tablets.

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  Branch Service Can Build Loyalty: Guest Opinion

  By W. Michael Scott  |  June 12, 2013

  Despite the lure of online banking, ensuring a positive branch experience is still one of the best ways to retain existing members and grow their loyalty. Unfortunately, as many credit unions have discovered, maintaining a branch overflowing with employees does not guarantee good customer service.

• Small Fish Core Providers Seek to Make a Big Splash

  By Robert McGarvey  |  June 12, 2013

  Fiserv and Symitar dominate the discussions around credit union core systems, but the fact is that many suppliers toil in the core system trenches. And at least some of them are gaining notice, winning fans and even attempting to chart new directions for what cores might look like in a...

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  Small Fish Core Providers Seek to Make a Big Splash: Print Preview

  By Robert McGarvey  |  June 7, 2013

  This week's preview from next week's print edition is part one of a look at the competition in the credit union pond for core processing providers.

• Members Rank Credit Unions High in Branch Service: CUSI Study

  By Michelle A. Samaad  |  June 6, 2013

  Online banking, branch staff cited as satisfaction drivers; checkings and savings accounts as most widely used.

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  Threat of the Week: Mayhem in the Mobile Browser

  By Robert McGarvey  |  June 4, 2013

  The time may be nigh when cyber hackers let loose on that weak link in mobile banking: the browser.

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  New Branch for Diamond CU

  By Mar Rapport  |  June 4, 2013

  Pennsylvania credit union adding office number five.

• Tomorrow’s Ideas Spark Interest But Fail to Excite

  By Robert McGarvey  |  May 29, 2013

  SAN FRANCISCO — Seventy-two financial tech innovations. Seven minutes apiece to tell the story. There’s the challenge companies that exhibited at this year’s Finovate conference in San Francisco faced.

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  People in the News - May 29, 2013

  By Staff Writer  |  May 23, 2013

  Credit union people being hired, promoted, retiring and contributing to the community.