online activity

• Letter: Benefits on a Cloud

  By Howard Stein  |  September 24, 2012

  Thank you for bringing your readers’ attention to the benefits–and concerns by some–of cloud computing.

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  PenFed Website Seeks to Please Members, Boost Engagement

  By Robert McGarvey  |  April 9, 2012

  The numbers dazzle. There are 850,000 enrollees in online banking and in any given month, there are around 400,000 unique member visitors. That is why, for Pentagon Federal, the $15 billion Alexandria, Va.-based credit union, its newly revamped online banking site is a big deal.

• Combatting Cross-Channel Threats

  By Christine Meyers  |  January 18, 2012

  Addressing online security for financial institutions and their customers means looking at all activity across the organization – not just in the cyber sphere

• Trends and Challenges With New FFIEC Guidance

  By Paul Reymann  |  November 14, 2011

  Credit unions today face extreme challenges to protect the online security of members and their own institution. Compliance demands add to that.

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  Digital and Bricks and Mortar Fill Consumer Needs

  By Marc Rapport  |  April 13, 2011

  Don’t bag the branch yet. A study of U.S. consumers’ digital habits finds that the great majority still go bricks and mortar at least occasionally.

• Life Events Data Help Predict Consumer Needs

  October 6, 2010

  When it comes to marketing today, whether at the local or national level, online or offline, knowledge of consumer behaviors and life events has become an essential tool for customer acquisition and retention. Because these life events