Three credit unions among 15 financial institutions visited online by "secret shoppers."
"Switch kits" get a workout as disaffected bank customers move on in, many from Bank of America.
Online account opening pioneer Andera Inc. of Providence, R.I., has purchased oFlows Inc., a San Francisco-based provider of paperless origination solutions.
Combined CU will have about $3 billion in assets, 166,000 members in New York, New Jersey and Pennsylvania.
SECU of Maryland CEO Rod Staatz says convenience has become almost as important to consumers as confidence in financial institution's stability.
Company says 30 new clients have signed on, others have added more self services.
The trends and demographics surrounding online account opening as a delivery channel pose a real dilemma for smaller credit unions.
Consistently bringing new products and services to your members is good. Understanding how to effectively market them is even better
Wescom Credit Union CUSO now the latest credit union technology provider to offer integration with PayPal for person-to-person payments.