Ondine Irving

• Too Few Master Credit Card Basics

  By David Morrison  |  April 17, 2013

  Despite widespread recognition of their importance to an overall loan portfolio, credit cards remain far too mysterious to far too many credit unions, according to consultants that work with credit unions on credit card management.

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  3 Common Pitfalls of Credit Card Management

  By David Morrison  |  April 11, 2013

  Awareness and ownership, risk vs. reward and know thy members. All this can pay off in the card portfolio, these experts say.

• Many CUs Still Lax in Card Management, Card Experts Say

  By David Morrison  |  April 9, 2013

  Consultant, TMG exec say appreciation for profit center needs to be shown in management attention.

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  Credit Unions Urged to Ply Big Data

  By David Morrison  |  February 6, 2013

  Card management consultants working with a payment processing CUSO and association are working to convince credit unions to look more deeply into their card members data to help the credit unions improve their card portfolio management decisions.

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  CUs Are Urged to Ply Big Data: Print Preview

  By David Morrison  |  February 1, 2013

  This in-depth look at how Big Data can help the cards portfolio is a preview from next week's print edition.

• Card Management School Broadens Offerings

  By David Morrison  |  November 5, 2012

  Ondine Irving adds scoring card portfolios, risk management to card school curriculum.

• CFPB Card Database Could Be a Boon to Credit Unions

  By David Morrison  |  June 25, 2012

  A new publicly available database of consumer complaints about big bank credit card programs may benefit credit unions trying to market their card programs, industry observers speculated.

• CFPB Card Database Could Be Good for Credit Unions

  By David Morrison  |  June 19, 2012

  A new publicly available database of consumer complaints about big bank credit card programs may benefit credit unions trying to market their own cards.

• Card Portfolio Back Into the Eli Lilly FCU Fold

  By David Morrison  |  May 29, 2012

  The lists of credit unions that had previously sold their card portfolios to banks only to come back into issuing again grew last week as the 60,000-member $1 billion Eli Lilly Federal Credit Union converted a card portfolio that it had previously sold to a bank back to its own...

• Credit Card Programs Need Manager, Champion: Onsite Coverage

  By David Morrison  |  April 30, 2012

  BOCA RATON, Fla. — Too many credit union credit card programs suffer from having no dedicated manager or champion, THINK attendees told.