Office of Consumer Protection

NAFCU Urges Regulators to Act Cautiously When Handling Complaints About CUs

By Claude R. Marx | March 10, 2011

NAFCU President/CEO Fred Becker urged regulators to “exercise caution,” when communicating with credit unions about complaints they receive so as not increase the likelihood of litigation or reputational risk.
NCUA Launches New Consumer Website

By Claude R. Marx | March 9, 2011

Seeking to provide a one-stop source for consumer and credit union information, the NCUA today launched mycreditunion.gov.
CUs Gear Up for Exam Changes Wrought by Financial Overhaul Bill

By Claude R. Marx | October 6, 2010

More work preparing for exams and additional compliance requirements throughout the year.
Reg Overhaul's Arduous Odyssey Culminates With Senate Passage

By Claude R. Marx | July 21, 2010

The Senate last Thursday overcame strong Republican opposition and passed comprehensive regulatory overhaul legislation 60 to 39. All but one of the 58 Senate Democrats supported the measure, and all but three of the chamber's 41 Republicans opposed it.