The brutally honest feedback from a recently assembled focus group of small business owners revealed most of them won’t even consider aligning with a financial institution if there isn’t a robust suite of online banking and technology services.
Credit unions advised to "step it up a notch or two" to serve small businesses.
Credit unions are establishing phone hotlines, educational workshops, special loan programs, savings options and reduced fees.
North Island CU COO to replace retiring Bertha Foxford, who's leaving San Luis Obispo CU after 48 years.
CEO of recovering San Diego credit union says he may step down next year.