Focusing on perfecting the member experience, both online and offline, results in younger consumer appeal.
Kentucky heist involving depositing items at a bank and cashing them at a store raises eyebrows.
Paper checks aren't going away and mobile remote deposit capture offers powerful way to connect with that reality.
Bank Transfer Day encouraged consumers to walk into credit union branches and open accounts last Nov. 5. And as credit unions reviewed their deposit growth data from fourth-quarter 2011, many viewed the media-hyped event a success.
Javelin study finds opportunity for credit unions with $675 billion in deposits in possible play.
Market Rate Insight survey says middle and upper income consumers open to using prepaid cards if their financial institutions provided them.
In place at 624 credit unions is some form of remote deposit capture that allows members to deposit checks from any location using a desktop scanner, high-speed scanner or mobile smartphone camera.