Consultants predict biometrics will be the principal banking authentication method by 2020.
Consumers switch FIs to enjoy better mobile app features; only 24% would pay for an app.
Credit unions should zero in on four areas as money movement and payments grow in the mobile channel.
LAS VEGAS—Last year, 1,500 attended the first Money2020 innovation in payments conference. This year, 4,000 stuffed into the Aria Hotel’s meeting rooms Oct. 6-10.
Fiserv, Inc. recently announced the results of a survey of the mobile banking and payment plans of top-tier financial institutions. The in-depth survey evaluated the plans of 10 banks and credit unions that in total hold more than a third of all U.S. deposit accounts.
Survey found banks and CUs beyond basic transactions.