Baby boomers are just as wired, if not more, than their younger counterparts.
Think there's more to social media than views, likes or followers? Curious to try something new at your credit union but not quite sure it's even possible?
The gateway drug to social media is Facebook, but engaging with members in new ways like Snapchat or Instagram could see huge growth next year.
Fifty-one credit unions meeting in San Juan on Friday for day-long how-to with CMG specialists.
Just when your credit union starts getting the hang of Facebook, Twitter, Tumblr and Google+, someone writes a negative post on your page, and all hell breaks loose.
Customer service and marketing are blending into one place, and education is next.