Virtual agent software provider seeks to reduce call center training time, streamline member service capabilities.
Northwest Community Credit Union of Springfield, Ore., has announced the completion of its merger with Coos Educators Federal Credit Union in Coos Bay, Ore. The credit union’s lone office on Fourth Street in Coos Bay began operating as Northwest Community Credit Union on March 16.
After eight years as CEO/president, Ed Lopes is resigning from the $127 million 10,848-member Grafton Suburban Credit Union in North Grafton, Mass., to take over as CEO/president of the financially struggling $623 million, 24,226-member Liberty Bay Credit Union in Braintree, Mass.
Lopes leaves North Grafton credit union after eight years at helm to take over larger Braintree institution.
DDoS attacks have been confirmed that have taken down two credit unions and several large banks’ websites. It’s been proven our entire financial system is vulnerable. While stealing personal information doesn’t seem to have been at play, this is a critical concern for the entire financial services industry.
Regulators fiddle while Rome set to burn.
Agency's small credit union office has $9.5 million in Revolving Loan Fund.
After you read through your Facebook newsfeed today, did you remember any specific messages from businesses that you follow? If so, take careful note of how those messages were crafted and what they said. It will be valuable information after you read this.