member services

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  NAFCU Promotes Demangone to EVP/COO

  By Marc Rapport  |  May 22, 2013

  Senior vice president now executive vice president.

• Non-Credit Union Volunteers Non-Existent on Illinois League Board

  By Candice Reed  |  May 16, 2013

  The Illinois CU League has passed a bylaw that prohibits volunteers outside of the credit union industry from serving on its board.

• People in the News

  By Staff Writer  |  May 8, 2013

  Hirings, promotions, retirements among credit union people.

• Lending Solutions Inc. Adds Half-Dozen Collections Clients

  By Marc Rapport  |  May 3, 2013

  Credit unions from Louisian, Florida, Illinois, Missouri and Washington state sign on for outsourced collections help.

• NCUA Announces LICU Summer Intern Grants

  By Heather Anderson  |  April 26, 2013

  Agency earmarks $80,000 for program, enough for 20 awards of $4,000 each.

• Wauna FCU Commits to Open Solutions' CUnify Core Platform

  By Marc Rapport  |  April 17, 2013

  Oregon CU first Fiserv announcement of core win for new Open Solutions division since January acquisition.

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  Kinecta Hires New SVP of Member Services

  By Marc Rapport  |  April 11, 2013

  Christopher Crockett comes from City National Bank in La Jolla, Calif., where he was senior vice president/regional banking manager.

• People 04-10-13

  April 10, 2013

• IntelliResponse Signs First Credit Union Client, Evangelical Christian CU

  By Peter Strozniak  |  April 3, 2013

  Virtual agent software provider seeks to reduce call center training time, streamline member service capabilities.

• Ore. Merger Completed

  April 3, 2013

  Northwest Community Credit Union of Springfield, Ore., has announced the completion of its merger with Coos Educators Federal Credit Union in Coos Bay, Ore. The credit union’s lone office on Fourth Street in Coos Bay began operating as Northwest Community Credit Union on March 16.