Loyalty

• Filling in the Blanks: Lending Webinar Q&A

  By Sarah Snell Cooke  |  August 23, 2012

  There were some unasked, and unanswered, questions from the webinar held on Aug. 1. We wanted to provide those answers here.

• CSCU White Paper Argues for Rewards Programs

  By David Morrison  |  June 4, 2012

  A white paper from Card Services for Credit Unions says only 50% of credit unions have loyalty or rewards programs attached to credit or debit cards.

• Editor’s Column: Women Executives Key to the Success in Succession Planning

  By Sarah Snell Cooke  |  January 16, 2012

  Every year new executives coming in and “more mature” ones retiring and it seemed like 2011 had more than its share. The turnover has plusses and minuses. Of course some credit unions could use the fresh blood while others are losing solid leaders. The industry must ensure a strong, fresh...

• Editor's Column: Women Executives Key to the Success in Succession Planning

  By Sarah Snell Cooke  |  January 13, 2012

  With prominent retirements, now's the opportunity.

• S. F. CU Focuses on Service

  By Myriam DiGiovanni  |  November 10, 2010

  For the past four years San Francisco Fire Credit Union's approach to deepening member relationships has been to listen and make changes.