Going outside the credit union's walls helps some get much-needed collection expertise.
The suburban Chicago firm provides contact center and lender services for more than 300 credit unions, banks and mortgage lenders.
Read about the latest new hires, promotions and other career milestones across the credit union industry.
Credit unions from Louisian, Florida, Illinois, Missouri and Washington state sign on for outsourced collections help.
CEO said milestone demonstrates the trust the industry has in the provider, which was founded in 1995.
Until a few years ago, the personal qualities of collections professional could have been shared with those of bad supervisors or hard coaches, according to executives currently in the field.
Psychology, sales and financial education replace personality qualities more fitted to boxers, loan sharks and bookies.
At a time when some companies are skittish about paying out stored-up pension plans for longtime employees, Lending Solutions Inc. recently went in the other direction.
Plan transfers 30% of ownership to employees through a defined contribution benefit plan.
New mark for single year, Illinois company says.