Louis Hernandez watches people using a dongle switch on their iPad to pay their restaurant tab online through Square and knows the future is now.
Some facts behind the analytical Holy Grail that is Big Data, and why real-time analysis is so fundamental to measuring levels of customer satisfaction.
Nearly seven years ago, changes to Coastal Federal Credit Union’s investment program were put in place to help build a stronger presence with members, many of whom had long-time ties to IBM, the cooperative’s original sponsor.
Larry Wilson will retire this year after 38 years as general manager and then president/CEO of what has become the $2 billion Coastal Federal Credit Union.
The $2 billion Coastal Federal Credit Union said Wednesday that President/CEO Larry Wilson will retire at the end of June after 38 years.
In this interview, Mark talks about why so many new hires fail so quickly, why soft skills are so important now, how the hiring landscape is changing, and more.
An attorney representing the members who filed suit against IBM Southeast Employees Federal Credit Union confirmed that a settlement had been reached regarding alleged fraudulent investments sold through a third-party broker dealer that was working with the credit union.
There’s a special kind of member we’ve heard a lot about recently. They’re the types who come in for a car loan or a credit card or, more recently, move their money from a big bank to a credit union. And after that initial transaction, they go quiet.
When Tracey West learned that her 14-year old car would need thousands of dollars in repairs, she knew the time had come to part ways.
This article will be among the news, features, analysis and insight filling the pages of the next print edition of Credit Union Times.