Last fall, 16 secret shoppers visiting branches at some of the nation’s biggest banks found out just how hard it was to close an account.
From fees to close accounts and transfer funds to so-called zombie accounts, some banks are making it harder for consumers to leave.
The NCUA has settled a complaint about the way HSBC sold mortgage-backed securities to five failed corporate credit unions.
Rep. Elijah Cummings (D-Md.) asks Rep. Darrell Issa (R-Calif.) to subpoena mortgage lenders and investigate alleged foreclosure abuses.
Customers of big British bank roiled at required use of new online "secure keys."
A new online wire transfer service from San Francisco-based Xoom Corp. now allows delivery to most United Kingdom bank accounts in about an hour or less, the company says.
San Francisco-based Xoom Corp. said it has launched an online wire transfer service that allows delivery to most United Kingdom bank accounts in about an hour or less.
American consumers put credit unions atop the list of financial services providers they're likely to recommend,