Successful strategic planning requires volunteers who understand regulation and evolving technologies.
The $71 million Brookline, Mass., credit union has launched a mobile branch service.
Recently, I attended the 34th annual National Director’s Convention in Las Vegas as a speaker on the topic of “Relentless Strategic Leadership to Ensure Member Value. ” The sessions were attended by both directors and CEOs. The topic most commonly asked in both sessions were concerns about toxic board members,...
Judy Makela gets by with a little help from her friends-in this case, the vendors that enable her little Oregon credit union to offer high-tech tools while maintaining its high-touch approach to its small membership.