Until a few years ago, the personal qualities of collections professional could have been shared with those of bad supervisors or hard coaches, according to executives currently in the field.
Psychology, sales and financial education replace personality qualities more fitted to boxers, loan sharks and bookies.
Even in the virtual world, you can run out of real memory. That was the case at the $1.8 billion Grow Financial Federal Credit Union in Tampa, Fla., where its technologists recently completed a revamp of its virtual data center.
Some are calling it the strongest comeback to emerge from the dregs of the Great Recession. From the last year's drop in gasoline prices to a bevy of lures rolled out by manufacturers to woo shoppers, the auto industry is on track to post its highest volume since the year before...
The rebound in auto sales presents opportunities for credit unions. Find out more in this preview from our July 25 print edition.
At least 20 hours a month in staff time is now being saved at the $1.7 billion, 155,000-member Grow Financial Federal Credit Union in Tampa, Fla., since it deployed a new managed file transfer solution.
Tampa credit union says it's saving 20 hours a month, enhancing security with MFT solution.