The shared branching system has a bright, transformed future ahead as mobile banking and payments mature.
It’s estimated that consumers spend at least two days per year waiting in line for services at retail environments. This cross-market frustration, spurred on by the preferences of the Gen Y consumer, is leading credit unions to transform branch operations, with an emphasis on providing interactive, self-service options.
CO-OP Shared Branching-FSCC LLC President started credit union career in 1983.
FSCC and New England Credit Union Services have joined in three New England states to spread the word about shared branching.