Look! Up in the air. It’s a bird. It’s a plane. No, it’s………Credit Union Man?
Connecticut CEO to get taped to the wall for charity.
BECU’s member account lockouts once caused frustrations and numerous dial-ins to the credit union’s call center.
We strive to provide all our members with the best possible value proposition. In order to better communicate this value proposition, we had to get creative about how younger members wanted to interact with us. Gen Y members are especially technology driven.
For now it seems like members are on Facebook and other credit union people are on Twitter, but don't discount tweets as a growing, vital way for connecting with members going forward.
A pair of technology providers said they have combined their human emulation and online account opening tools to help reduce the number of abandoned applications.
uMonitor said it has integrated its uOpen online account opening and retention solutions with human emulation software from Next IT to help reduce the number of abandoned applications.
Northeast Family Federal Credit Union has its own superhero. And a real flesh and blood hero. All within the same person.